CANCELLATION AND REFUND POLICY
Cancellation and Refund Policy
Thank you for choosing our services. We understand that there may be circumstances where you need to cancel or request a refund. Please review our Cancellation and Refund Policy outlined below.
Cancellation Policy:
- Notification: If you wish to cancel your order or service, please notify us within 24 hours of placing the order.
- Late Cancellations: Cancellations made after 24 hours may incur cancellation fees or charges, depending on the specific service or product.
- Discretionary Rights: We reserve the right to cancel or refuse any order or service at our discretion.
Refund Policy:
- Evaluation: Refund requests will be evaluated on a case-by-case basis.
- Full Refunds: Cancellations made within the allowed timeframe will receive a full refund.
- Deductions: Refunds may be subject to deductions for any services or work already performed.
- Completed Services: We do not guarantee refunds for services that have been completed or delivered.
- Processing Time: Refunds will be processed within 15 days from the date of request.
Exceptions:
Certain products or services may have specific cancellation and refund policies. Any such exceptions will be clearly communicated to you at the time of purchase or engagement.
Contact Us:
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact our customer support team at +61481611172. We are here to assist you and provide further clarification if needed then you can mail us at info@xgodseolegends.com.au.
Modification of Policy: We reserve the right to modify or update this policy at any time. Changes will be effective immediately upon posting.